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Archive for: August, 2013

Six Tips for a Great Customer Service

In many instances, the reason for a prospect to choose to go with a provider is not because of the lowest quote the prospect received, but rather due to the immaculate customer service received by the Account Manager. Well, what exactly is Customer Service and what is it made of? The Institute of Customer Service has [&hel

Why to Compare Apples with Apples

We receive a vast amount of quote requests during the course of the day and, as the economy nowadays is still going through difficult times, most prospects and clients are not only requesting one quote but several quotes from other translation agencies as well. In other words, your prospect or client will be comparing yours

Planning to do Business in India?

In India, Independence Day is observed annually on 15th August. It is a national holiday commemorating the nation’s freedom from British rule on 15th August 1947. This day also marks the partition of India into two countries divided along religious lines. India is considered a country of villages and essentially is a melt