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Posts Tagged ‘proactive’

How Can We Boost Customer Loyalty

It is a well known fact that it is a lot more expensive to gain new clients than to retain existing ones. In the U.S. alone, only around 50% of all small- and medium-sized businesses have actually proactive strategies in place that ensure their recurrent clients come back for repeat jobs. It is very important […]

Tools of the TRADE – 2

In this episode, I would like to focus on a very powerful and versatile tool: the phone. The phone is arguably the most powerful tool on your desk. Good salespeople are in demand, and management wants to give them the best possible tools to make them productive. We all understand that selling is a numbers […]