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English speakers, raise your Viking helmets!

Professor and researcher Jan Terje Faarlund recently caused quite a stir in the English-speaking world when he claimed that English is in fact a Scandinavian language. According to Faarlund, English has its roots in Old Norse, a North Germanic (Scandinavian) language, and therefore belongs in the linguistic family of Norweg

How to offer a package deal

If you’re looking for creative strategies for selling any translation project, whether small or large, without compromising your profit margin, you should consider offering package deals to your customers. The key to providing any package deal for a translation project is selling value, rather than price. It is important

The Priceless Price Quote

Following the ideas outlined in my last blog post, today I will elaborate on another fundamental aspect of the Account Manager – Client relationship: the formulation of the price quote. As soon as I, as an Account Manager, receive a request for information from a new client – either through our online form, by phone, [&

The Lessons of a New Account Manager

As a new entry into the translation industry, my first two months on the job as an Account Manager have taught me a whole new way of seeing translations– from the needs and expectations of different kinds of clients, to the innovative ways in which Project Managers coordinate a project among Translators, Editors, Proofrea

Client cries: Your quote is over our budget!

 A potential client sends a sales rep material they would like a translation quote on. You gather all the project details, have your back-office analyze the files, and with that analysis you determine how much to charge, and send the client a price quote. A couple of days later you receive a call from this […]