What is Phone Interpretation Service?
The field of translations includes much more than just document translation; in fact, one important translation service among the various services that Trusted Translations provides is Phone Interpretation Services. But what exactly is a phone interpretation service and what does this service include?
The phone interpretation service that Trusted Translations provides to its numerous clients ranks among the leading services of the industry, with a potential choice of interpreting to and from over 170 languages. It involves a secure, private and toll-free line that our clients call in order to be attended by one of our live professionals within seconds. The customer’s full name and a pre-established pin number will be requested, together with the language pair, and within a short moment the client is connected to one of our experienced and professional interpreters. Our Phone Interpretation Service is available on a 24-hour, 7-days-a-week basis, the 365 days of the year.
The great benefit our clients gain by using our service is that the credits (minutes to talk) that have not been used within a monthly time period roll over to the following month and are not lost. The billing of the interpretation service begins only once the interpreter has actually joined the phone call. In addition, every call made by the client is tracked to include the time code for each call. A summarized report is generated at the end of the month, which includes the date and time of call, caller’s name, language requested, and call duration. This summary report, together with the corresponding invoice is then provided to the client at the beginning of the following month.
Please contact us at your earliest convenience should you be interested in receiving a quote or setting up a phone interpretation account with Trusted Translations.
Great information as usual!