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Six Tips for a Great Customer Service

In many instances, the reason for a prospect to choose to go with a provider is not because of the lowest quote the prospect received, but rather due to the immaculate customer service received by the Account Manager. Well, what exactly is Customer Service and what is it made of? The Institute of Customer Service has [&hel

Why to Compare Apples with Apples

We receive a vast amount of quote requests during the course of the day and, as the economy nowadays is still going through difficult times, most prospects and clients are not only requesting one quote but several quotes from other translation agencies as well. In other words, your prospect or client will be comparing yours

Planning to do Business in India?

In India, Independence Day is observed annually on 15th August. It is a national holiday commemorating the nation’s freedom from British rule on 15th August 1947. This day also marks the partition of India into two countries divided along religious lines. India is considered a country of villages and essentially is a melt

In Sales-Compete Aggressively but Be Fair!

We live in a very competitive world and, especially in sales, you have to be extremely competitive. However, you should always charge accordingly for the work done. There will be times when the clients might have higher expectations which is when you need to be subtle, professional and educate the client. You should also n

The History of Piñatas

  Piñatas have been around for ages. Most people identify piñatas as being of Hispanic heritage. They actually originated in China, around the 16th century. They were colored with bright and vibrant paper and decorated in many different ways. This was to greet the New Year in China. They would then knock the figures

Hispanic or Latino?

Is there a difference between Latino and Hispanic? This question was first introduced in the 1970’s by the U.S. Census. Is this person of Hispanic, Latino, or Spanish origin? This question was asked of individuals living in the United States and their response was based upon self-identification. Additionally, the Census c

Plan Your Translation in Advance

It happens a lot of times that after a client receives a quote for a translation, several days pass until a decision is made. However, once the decision has been made to move forward, in many cases the client requests the translation to be delivered as soon as possible. This additional pressure is very common in our [&hel

The Challenges and Rewards of Becoming a Translator

Translating a text is undoubtedly not an easy task. Upon deciding how best to render it in another language, so that it is both understandable and faithful to the original, increases the complexity of the process. Many times, depending on the context, words may mean many different things. When translating, choosing one word

What’s percolating in Latin America?

How do you take your coffee? Whatever your “café” preferences are, I’ve done some homework to find out what’s percolating in our Latin American countries. For households in Latin America, nothing is more important than food rituals. Coffee is one of their favorite beverages and it wakes them up every morning.

Show me the money!

At Trusted Translations, Inc. we strive to separate ourselves from the rest of the agencies out there. We do so by offering choices, alternatives help us save time and aggravation. A prospect does considerable amount of research in finding an agency that best suit their needs. Hence, I believe that the account managers shou

COMPREHENSION IS THE KEY TO ACADEMIC SUCCESS

  The Hispanic population is not only the largest immigrant group but accounts for 56% of the United States population growth in the past two decades. As a result, linguistic diversity is an increasing characteristic in today’s classrooms. Educators need to design instruction to match the demographics of today’s studen

Low Literacy Rates among U.S. Hispanics Children

  Reading skills amongst children of Latino descent are at an all-time low.  Studies indicate that U.S. Hispanic children entering kindergarten are already six months behind their fellow classmates in school readiness.   Top educators believe U.S. Hispanics children would significantly benefit from programs that pro

3 Ways to Improve Translation Quality

It is extremely difficult to measure the quality of a translation, considering that there may be many options for a specific text being translated in several different ways, all of them being correct. But what exactly is a good translation? Here at Trusted Translations, we pride ourselves in delivering high-quality trans

Cinco de Mayo

Cinco de Mayo or the 5th of May commemorates the Mexican Army’s 1862 victory over France at the battle of Puebla during the Franco-Mexican war. It’s considered a minor holiday in Mexico but in the United States, Cinco de Mayo has evolved into a celebration of Mexican culture and heritage. The largest Cinco de Mayo [&hel

Interpretation Service in the Soccer World

The moment has finally arrived in which the two heavy weights of the European Soccer will finally meet in their first Champions League Semi-Final match; Bayern Munich against Barcelona. The record winning German Champion against the world´s best team with the world´s best player, who is Lionel Messi. The biggest clubs are

A practical way of learning a new language

Look around you and you will see technology entrenched in your daily life, iPhones, Android phones, Blackberry’s, etc. For young on the go professionals, Smartphone apps targeting time management allow users to push a button or glance at a screen and the random events of life seem to come together as a cohesive list. I [&

What is a literal translation?

What does a “literal translation” mean, and why would a client specify a literal translation? A literal translation is one that maintains the original content without changing the structure, form or style. For example, let’s examine a common Spanish idiom: Te estoy tomando el pelo. The literal English translation woul

The Many Advantages to Learning Spanish as a Second Language

    Spanish is currently the most widely taught non-English language in the U.S. Of more than 1.4 million university students enrolled in language courses, Spanish was the most widely taught language in U.S. colleges and universities with 53 percent of the total number of people enrolled. There are many advantages to

Translation Quotes: Speed Gets you First

The speed in which a client request is processed will determine in many cases whether the prospect will move forward with a translation project or not. A professional approach will put you on the road to success. There are several ways by which we receive quote requests: e-mail, phone calls and through our website. Each [&h

Multi-Lingual Popes

  Weeks away from Easter, and just at the start of Christians’ Lent season, we followed the news regarding the resignation of Pope Benedict XVI and the group of Cardinal-Electors that were inside the Sistine Chapel appointed to elect his successor, the new Spiritual Leader for the 1.2 billion Roman Catholics arou